It’s not the size of the area I oversee that’s daunting ‐ it’s making sure our clients get the best care possible. So I need to be hands on and make sure things are followed through to completion. My colleagues say that I’m kind, caring and compassionate and I think those are the qualities that really make me good at my job. It also helps that I can roar like a lion when needed, even though I’m much more like a lamb.

It’s so satisfying when you can help people and, most of all, give a person their dying wish. You soon realise what’s important in life and for me, that’s looking after each other. Through the course of my job, I’ve saved a life which means more to me than anything. So, as you might imagine, I intend to keep doing this job for a while, helping as many people as I can to live a fuller life.

When I’m not at work, I like to relax by knitting and reading and my favourite place to travel to is the States.