I’m the GM here at Glen Caring and I’m very proud of the team. It’s a privilege to work with and learn from the different services and professionals.
I’ve been here for over 14 years now and I take full responsibility for how well our clients are looked after. My job isn’t hands on in terms of delivering care, but I make sure everything is in place so that our people can do their jobs and do them well. I make sure the right systems are in place, while overseeing policies, procedures, staff training, mentoring and supervision.
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And I know I’m doing a good job because our clients speak so highly of our people. Through the course of my time here, I’ve also found it very rewarding to bring the company to its present position within the Western Trust.
I’ve been described as loyal, empathetic and outgoing, all of which are qualities that help me in my job. I’m also a glass half full kind of person, which is essential when looking ahead to the future and means I can be confident about Glen Caring and doing the right thing.
When I’m not at work, I like to spend my spare time running, keeping fit and reading, and with my 2 daughters ‐ we like to explore the great outdoors together, hiking through open spaces, up mountains and along the coast.
I came to Glen Caring from the service industry, so I’ve always had a real passion for helping people. Even more so since I started this job ‐ I’m really finding out how personally rewarding it is to look after people and to improve their quality of life.
Day to day, I run the Strabane office and everything that goes with that, including planning weekly rotas for carers and clients in Sion Mills, Donemana, Ballymagorry and Londonderry, both Cityside and Waterside.
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It’s not the size of the area I oversee that’s daunting ‐ it’s making sure our clients get the best care possible. So I need to be hands on and make sure things are followed through to completion. My colleagues say that I’m kind, caring and compassionate and I think those are the qualities that really make me good at my job. It also helps that I can roar like a lion when needed, even though I’m much more like a lamb.
It’s so satisfying when you can help people and, most of all, give a person their dying wish. You soon realise what’s important in life and for me, that’s looking after each other. Through the course of my job, I’ve saved a life which means more to me than anything. So, as you might imagine, I intend to keep doing this job for a while, helping as many people as I can to live a fuller life.
When I’m not at work, I like to relax by knitting and reading and my favourite place to travel to is the States.
Care Co-Ordinator & Trainer
Care We Offer
We are privileged to look after all kinds of people in all parts of our community.