Tag Archive for: Derry

Orla McCann, Disability Action, Catherine Carlin, Disability Services, WHSCT, Linda Beckett, General Manager of Glen Caring, Jonathan Hagon, service user and the Mayor of Derry City and Strabane District Council, Councillor Maolíosa McHugh celebrate the new Glen Caring State-of-the-Art ‘Changing Places’ facility for people with severe mobility disabilities which has been officially opened in Ebrington Square, Derry/Londonderry. The facility has been developed and customised to cater for those with severe mobility issues – as standard disabled toilets simply don’t meet their needs.

Opening of new ‘Changing Places’ a Boost to Disability Travel in NI

Our new State-of-the-Art ‘Changing Places’ facility for people with severe mobility disabilities opens in Ebrington Square, Derry/Londonderry at 11.30am this morning – Monday 7th August.

The bathroom facility was developed and funded fully by social care agency, Glen Caring, and is the first one in the Western Region. It is expected to be a major advantage for local people with disabilities and a boost to accessible tourism for the region.

“From our own experience of taking clients on respite care daytrips, standard disabled toilets are simply not enough for those with severe mobility issues,” says Glen Caring general manager Linda Beckett. “This new facility enables them and their carers to enjoy trips to and days out in Derry and the surrounding areas, with the security of knowing that their needs can be met with dignity.”

Local man, Jonathan Hagon – who cut the ribbon for the official opening –  says the new changing facility is “exactly what this city needs. It is so handy for both people in town and people in the Waterside, going to the arena or St Columb’s park. It means someone who normally couldn’t go on an outing with their friends and family can now do so. Having the use of the hoist and changing bed is brilliant – this makes life easier for so many people.”

“We have been in the situation in the past where, my mum and her friend have had to lay my friend on cold tiles on the floor of a toilet to be changed, which was awful for my friend. I can’t wait to tell them about the new Glen Caring facility on the square.”

Linda Beckett, General Manager of Glen Caring, Jonathan Hagon, service user, Orla McCann, Disability Action NI and the Mayor of Derry City and Strabane District Council, Councillor Maolíosa McHugh celebrate the opening of the new Glen Caring State-of-the-Art ‘Changing Places’ facility in Ebrington Square, Derry/Londonderry.

Linda Beckett, General Manager of Glen Caring, Jonathan Hagon, service user, Orla McCann, Disability Action NI and the Mayor of Derry City and Strabane District Council, Councillor Maolíosa McHugh celebrate the opening of the new Glen Caring State-of-the-Art ‘Changing Places’ facility in Ebrington Square, Derry/Londonderry. Picture Martin McKeown. 07.08.17

The event was also addressed by the Mayor of Derry & Strabane Maolíosa McHugh, who said he was “delighted that such a superb facility is now available to the people of Derry and Strabane and to visitors to our city and region.  This opening is an important step in making our city more inclusive and accessible, and should be recognised and welcomed as such”.

Martin Graham, Tourism NI Regional Manager for the Derry & Strabane council area welcomed the new state of the art facilities “I commend the work of Glen Caring and their focus on accessible tourism, the implementation of this facility will help ensure that all visitors can travel to the area with ease and comfort.”

Orla McCann, an assistant director at Disability Action NI, says better access is not just the right thing to do for individuals with disability, it’s also the right direction for tourism. Speaking at the official opening event, she said there are “an estimated 11 million people in the UK with some form of disability – a demographic that’s been overlooked for far too long.  In economic terms, this demographic is worth a potential £2 billion-a-year to the UK tourism market. By taking an inclusive approach to future tourism development, Northern Ireland could take its share of this market.”

The equipment available at the Ebrington Changing Places facility includes:

  • A height adjustable adult sized changing bench
  • A tracking Hoist system
  • Adequate space in changing area for up to two people
  • A centrally placed Aqua 800 washing, drier toilet with adequate room either side
  • A curtain to allow privacy
  • Non-slip flooring
  • Shower with floor drainage.

Check out the Changing Places facility in Ebrington Square here and find out more about the Changing Places organisation and campaign here. If you need further information about the new Ebrington Square facility, please email Glen Caring on info@glencaring.com

 

Glen Caring Respite day out: Country comes to City2

Respite day out at Country comes to City

Our respite day out took a distinct country flavor by taking part in a recent event in Ebrington Square, in Derry. Eleven of our clients, accompanied by six of our carers, mosied on down to the Country comes to City concert – which is now in its fourth year.

We took lots of pictures so you could see what you were missing…

Glen Caring Respite day out at Country comes to City1

We’d like to say a big Thank You to our carers, who made sure everyone was having a great time. They were Luisa Carlin, Albert McWilliams, Linda McWilliams, Roisin McNamee, Mandy Robinson, Francine McKeegan and Christine Wilson.

Glen Caring respite days out are about making sure that those in our care get out and about and enjoy themselves. However, like the full range of our Respite Services, they are also intended to offer a break to those family members who are providing care at home.

Days out – like Country comes to City – are organised for clients under our physical disability respite scheme. This scheme is available to those with physical disability needs between the ages of 18-65. The scheme offers a range of opportunities for services users including:

  • respite in their own home
  • social outings
  • short breaks away
  • group events

Glen Caring Respite Day Out: Country comes to City3

General Respite Services

Our respite services are designed to allow service users to enjoy a caring and fun experience while also providing families with the support they need to take a well-deserved break. The service includes a suitable minibus for the transport of service users offering day trips for example shopping, cinema, library, concerts – along with weekend breaks. Some of our successful weekend breaks included trips to Strangford-Bay-Lodge, Portstewart and Linsnaskea Share Centre.

Our sitting services and overnight packages are designed to offer support and reassurance for you and your loved ones. This package allows for all aspects of care to be incorporated into your daily routine, again this longer provision package can be filled with any of the following tasks:

  • Assistance with personal care
  • Assistance with medication
  • Assistance with feeding
  • Toileting, stoma and catheter care
  • Assistance with mobility and transfers
  • Companionship
  • Meal preparation
  • Light household tasks
  • Laundry care
  • Shopping
  • Support in attending appointments
  • Support in attending social outings

To find out more or to book respite services call us on: 02882252666 or email: info@glencaring.com

 

Respite Services Night Out a Great Success

Caring full-time for a family member is demanding, so our Respite Services are designed to give carers a well-deserved break. But they are also about ensuring the people you care for have a great time with our respite care.

Our recent respite group event saw 6 service users enjoy a Robbie Williams & George Michael Tribute Night at the Everglades Hotel, in Derry. A big thank you to carers Luisa Carlin, Sheree Campbell, Mandy Robinson and our bus driver Gordon Peoples, who looked after everyone so well and made sure they had a great time.

These kinds of Respite Services events are organised for clients under our physical disability respite scheme. This scheme is available to those with physical disability needs between the ages of 18-65. The scheme offers a range of opportunities for services users including:

• respite in their own home
• social outings
• short breaks away
• group events

General Respite Services

Our respite services are designed to allow service users to enjoy a caring and fun experience while also providing families with the support they need to take a well-deserved break. The service includes a suitable minibus for the transport of service users offering day trips for example shopping, cinema, library, concerts – along with weekend breaks. Some of our successful weekend breaks included trips to Strangford Bay Lodge, Portstewart and Lisnaskea Share Centre.
Our sitting services and overnight packages are designed to offer support and reassurance for you and your loved ones. This package allows for all aspects of care to be incorporated into your daily routine, again this longer provision package can be filled with any of the following tasks:

  • Assistance with personal care, medication, and feeding
  • Toileting, stoma and catheter care
  • Assistance with mobility and transfers
  • Companionship
  • Meal preparation
  • Light household tasks
  • Laundry care
  • Shopping
  • Support in attending appointments and social outings

To find out more or to book respite services call us on: 02882252666 or email: omagh@glencaring.com

Is Palliative Care the same thing as End of Life Care?

Unless you are a medical or caring professional, it can be hard to tell the difference between Palliative Care and End of Life Care, particularly if you or your family are facing into the kind of crisis that serious or terminal illness represents. To help make things a little clearer, we have put together this short guide to the two specialties:

 

End of Life Care is support for people who are in the last months or years of their life. This kind of care should help you to live as well as possible until you die, and to die with dignity. The people providing your care should ask you about your wishes and preferences, and take these into account as they work with you to plan your care. They should also support your family, carers, or other people who are important to you.

You have the right to express your wishes about where you would like to receive care and where you want to die. People who are approaching the end of life are entitled to high-quality care, wherever they’re being cared for.

Who provides End of Life Care?

Different health and social care professionals may be involved in your end of life care, depending on your needs. For example, hospital doctors and nurses, your GP, community nurses, hospice staff and counsellors may all be involved, as well as social care staff, chaplains (of all faiths or none), physiotherapists, occupational therapists or complementary therapists.

 

If you are being cared for at home or in a care home, your GP has overall responsibility for your care. Community nurses usually visit you at home, and family and friends may be closely involved in caring for you too.

What is Palliative Care?

Palliative Care is a multidisciplinary approach to specialised medical care for people with a serious illness, even if it is not life-threatening (yes this is accurate, palliative means pain relief- and towards the end of life this becomes a major focus for people – no one wants to die in pain its about giving them a quality of life without suffering- but  palliative can also be for people who are not imminently dying but who are in serious pain)  It focuses on providing patients with relief from the symptoms, pain, physical stress, and mental stress of a serious illness—whatever the diagnosis.

 

End of Life Care includes Palliative Care. If you have an illness that can’t be cured, palliative care makes you as comfortable as possible, by managing your pain and other distressing symptoms. It also involves psychological, social and spiritual support for you and your family or carers. This is called a holistic approach, because it deals with you as a “whole” person.

 

But palliative care care isn’t just for the end of life. You may receive palliative care earlier in your illness while you are still receiving other therapies to treat your condition.

Who provides Palliative Care?

Many healthcare professionals provide palliative care as part of their jobs. An example is the care you get from your GP, community nurses and social care staff.

 

Some people need additional specialist palliative care. This may be provided by consultants trained in palliative medicine, specialist palliative care nurses or specialist occupational therapists or physiotherapists. If the person is at home, our social care staff will also be providing care to this group of people and they are sometimes the people most involved on a day to day basis, both with the service user and their family. Our social care staff may be in the home four times a day and are required to understand, empathize and deal with all issues arising. They find this particular group of service users as both the most rewarding but also the most distressing to work with.

 

Palliative care teams are made up of different healthcare professionals and can co-ordinate the care of people with an incurable illness. As specialists, they also advise other professionals on palliative care.

 

Palliative care services may be provided by the NHS, your local council or a charity.

When does End of Life Care begin?

End of life care should begin when you need it and may last a few days, or for months or years.

 

People in lots of different situations can benefit from end of life care. Some of them may be expected to die within the next few hours or days. Others receive end of life care over many months.

 

People are considered to be approaching the end of life when they are likely to die within the next 12 months, although this isn’t always possible to predict. This includes people whose death is imminent, as well as people who:

  • have an advanced incurable illness such as cancer, dementia or motor neurone disease
  • are generally frail and have co-existing conditions that mean they are expected to die within 12 months
  • have existing conditions if they are at risk of dying from a sudden crisis in their condition
  • have a life-threatening acute condition caused by a sudden catastrophic event, such as an accident or stroke

How do I find out about End of Life Care services in my area?

If you are approaching the end of life, or caring for someone who is, and you want to find out about the care and support available, your first step is to speak to your GP or to call the number your healthcare professionals have given you.

Part of their job is to help you understand which services are available locally. You can ask about all sorts of help – for instance, there may be particular night-time services they can tell you about.

Glen Caring Services have invested in training staff in Final Journeys End of Life Care and have specialist trainers who provide the most up to date holistic care available for this group of service users in Omagh, Derry~Londondonderry, Strabane and Limavady. To find out more call us on 02882252666 or 07887508969 or email info@glencaring.co.uk

 

 

Household Hazards – reducing risks in the home

If you work in a hospital or nursing home, despite the current limits on resources, your environment is highly regulated and generally built to purpose. This is not the case for those who deliver care in the home. Community carers and home care staff are potentially working in much more dangerous environments and need to assess the potential hazards from the start.

Here’s a handy 8 point checklist for home care teams, which might also be useful to those caring for elderly or infirm relatives at home and considering some home adaptations:

  1. Lighting: Is it too dim or too bright? Lighting should be easily adjustable with light switches which are easy to find and reach, and some nightlights in the bedroom.
  2. Flooring: Watch out for slippery floors, rugs that may trip or slip, and carpeting that is torn or in poor condition that could cause a fall.
  3. Furniture: Make sure that furniture or clutter is not obstructing walkways. Are cupboards/shelves too high or too low to be easily reached? Wobbly chairs and tables or chairs with low backs and no  armrests can be a hazard.
  4. Electrical: Avoid extension cords which cross walkways and remove any unsafe electrical appliances e.g. old heaters which spark or wobble.
  5. Cookers: Are the dials on the stove difficult to see or operate?
  6. Bathroom and laundry:  Are there grab rails for the bath/shower and toilet? Is the bath/shower recess slippery and are glass doors made of safety glass? Are the soap and shampoo easy to reach?  Medicine cabinets need to be well lit. Toilets should be high enough and check out inward opening toilet doors – is there enough room to move in and out easily…
  7. Stairs: Stairs shouldn’t be too steep, or too long and need to be well lit, kept in good repair, with easy to see edges and proper full length stable handrails.
  8. Outside areas:  Watch out for sloping, slippery, obstructed or uneven pathways and for steps, landings, verandas, patios or entrances which may be slippery when wet.

Can Home Care cope with the Living Wage?

Here at Glen Caring, we have been pioneering the concept of paying our carers in Omagh, Derry~Londonderry, Strabane and Limavady a wage that better reflects the job they do. In fact, we’ve been doing so for years, following the increasing load of responsibility expected of carers as a result of Government  initiatives such as “Transforming  Your Care  2011.”  We welcome the fact that a Living Wage has finally been taken on board by the Chancellor but he has to do his sums properly!

In order to pay carers more money, home care agencies need to be paid more money by the health and social care trusts.  If not, how can caring agencies hope to maintain a high quality service, if we are expected to absorb the extra cost involved?

The UK Homecare Association (UKHCA) has already published an open letter to the Chancellor of the Exchequer, supporting the National Living Wage, but calling for action to ensure that the costs are fully funded by government – an estimated £753 million for the whole UK in the first year alone.

Quite rightly, the public demands quality care for elderly and disabled people, and those with dementia, as evidenced by the high level of concern when the media spotlight focuses on the decline in care, or where poor care or neglect is exposed.  Such poor examples of care are partly due to lack of funding. Where social services cut back on care instead of accommodating person centred needs then agencies become unable to comply with everything that is expected of them. It’s a bit like going to McDonalds and expecting a gourmet dinner- you get what you pay for!

 

At a time when the older population is growing, when demands on family carers are increasing, and when society expects a better deal for those with disabilities, taxpayers deserve an NHS  COMMUNITY care system (which is sustainable and realistic). Now is the time to ask how standards can be raised, rather than threatened, if funding is squeezed tighter than the current levels.

Our concerns focus on the following issues:

  • Attracting motivated staff
  • Supporting ongoing training – essential to maintain quality of care
  • Retaining staff
  • Funding the development of caring agencies to respond to growing and changing needs

At present, home care agencies in this Trust area are paid an average of £11/hour to provide care for elderly people in their homes (see map) the lowest rate in the UK. In order for the same level of care to be maintained, this would need increase substantially. It’s time to talk about how this can be achieved. Let the debate begin……

Maureen Christodoulou, Operations Manager, Glen Caring

Glen Caring – 20 years of care in the home

At Glen Caring, we’ve been providing care in the home since 1995. Today our 340-strong team of trained carers and management staff enable people of all ages and abilities to remain at home and maintain their independence by providing holistic care that is person-centred.

What this means for each client is that we carry out an assessment process so we can develop an individual care plan; then we find the right carer for you – someone who is a good match for your  individual needs and who will fit in to your family/household.  Our carers are available 24/7 and we can offer all day and night care packages when required.

“A good day for us is when you’ve had a great day”

Our service covers counties Tyrone, Fermanagh, Derry~Londonderry and Antrim and our clients have a range of different needs: age-related ability and mobility issues, dementia, learning difficulties, disabilities, long-term or short-term illness, mental health,  brain trauma, spinal injuries, and life-threatening or terminal illness.  We also provide respite care for relatives caring for a family member in their home.

Quality of care

The quality of our care is our primary concern, and drives the holistic approach on which we base our service.  As an organisation and as individuals, we put the needs and preferences of service users foremost, working to maintain their privacy, self-esteem and dignity at all times.

It’s an approach that continues to drive our growth. Because, even in these times of cutbacks, we’re developing and innovating:

  • Developing our people, supporting their growth, helping them to achieve qualifications and empowering them to deliver the best care possible
  • Innovating news ways of caring, providing support that maximises quality of life, planning resources carefully and effectively and seeking to always improve continuity of care.

The Western Health and Social Care Trust commission us to deliver high quality services to their clients. We are registered with RQIA and inspected by them annually (our inspection reports can be accessed via the RQIA website).

Our Vision:

“Our aim is to provide Holistic Care meeting the physical, psychological and spiritual needs of all those we care for at home, irrespective of health status, ability, race, religion or culture.  We put the needs and preference of our clients foremost, maintaining their privacy and self-esteem and dignity at all times.”

Our Services

Whether you are looking for care for yourself or for a loved one we will discuss and devise a holistic care plan which meets the individual needs of our client. Some of the care we offer includes:

  • A ‘good morning’ call for clients as a start to their day.
  • All aspects of personal care which includes – bathing, showering, full body washes, toileting and oral hygiene.
  • Our carers are trained to assist with stoma care, catheter care, PEG feeding and spinal injury care. (See carer training).
  • We will ensure client’s skin care is of a high standard to avoid skin breakdown and infection.
  • We help to remind, prompt and administer medication for clients while complying with our medication policy.
  • Prepare and serve meals and drinks throughout the day.
  • We carry out light household duties which can include – hovering, dusting, laundry and many other services.
  • Assisting clients with their daily or weekly shopping tasks by doing the shopping alongside the client or we can take a list do the shopping and pack it away.
  • We offer respite services/schemes to enable care providers (e.g. family members) to have a short term period of rest and recuperation.
  • Our carers provide social support and will endeavour to enable all clients to remain as independent as possible.
  • Our carers are available 24/7 and we can offer all day and night care packages when required.

This is not an exhaustive list of services we provide, so if you require any other care, need more information or wish to book an appointment, then please don’t hesitate to contact us.